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Laporan Kajian Kepuasan Pengguna Perpustakaan Universiti Malaya 2008Volume 28, Issue 1 |
Koh Ai Peng & Nor Hazidah Awang,
Kekal Abadi |
Abstract :
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The Library User Survey 2008 was carried out from 16 October to 15 November 2008. A questionnaire was designed and distributed to users online via UM e-survey and manually within the library. Users were asked to evaluate the collection, facilities/services and staff of the library. More than 1400 questionnaires were collected and analysed using SPSS version 17.00. |
| Keywords : N/A |
| Date created : 20/3/2012 14:07:42 |
| File :Article |
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Arts & Humanities
