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Laporan Kajian Kepuasan Pengguna Perpustakaan Universiti Malaya 2008

Koh Ai Peng & Nor Hazidah Awang,


Volume 28, Issue 1
Kekal Abadi
 
Abstract :

The Library User Survey 2008 was carried out from 16 October to 15 November 2008. A questionnaire was designed and distributed to users online via UM e-survey and manually within the library. Users were asked to evaluate the collection, facilities/services and staff of the library. More than 1400 questionnaires were collected and analysed using SPSS version 17.00.

Keywords : N/A
Date created : 20/3/2012 14:07:42


 
 
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